Terms of Service

OVERVIEW

This website and the digital advertising platform, cloud distribution infrastructure, hardware integrations, and software-as-a-service (SaaS) applications accessible via this website or associated subdomains are operated by Passent Media, Inc. doing business as TransitAds. Throughout the site, the terms “we”, “us” and “our” refer to Passent Media, Inc. dba TransitAds. TransitAds offers this website, including all information, software tools, digital out-of-home (DOOH) network configurations, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site, setting up a corporate account, purchasing cloud advertising credits, ordering hardware or display leases, or subscribing to our SaaS platform, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, advertisers, agencies, wholesale brands, network hosts, merchants, vendors, or contributors of content.

Please read these Terms of Service carefully before accessing or using our website or SaaS applications. By accessing or using any part of the site or our cloud platform, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website, utilize our SaaS tools, or deploy advertisements onto our digital out-of-home network. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features, cloud dashboard metrics, content channels, scheduling updates, or tools added to the current platform shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE PLATFORM & ACCOUNT TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You represent that you possess the full legal authority to bind your advertising entity, corporation, or agency to these commercial obligations.

You may not use our platform or digital ad slots for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws, local public decency rules, municipal outdoor advertising restrictions, and data compliance laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services and the forfeiture of active digital campaigns.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service, ad scheduling, or cloud onboarding to anyone for any legitimate reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks, alongside changes to conform and adapt to technical requirements of connecting networks, local media players, or DOOH display panels. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information, such as real-time programmatic ad exchange APIs. Any reliance on the material on this site is at your own risk.

This site may contain certain historical data, past traffic analytics, or previous billboard impressions. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICING

Prices for our services, monthly SaaS access fees, cost-per-thousand (CPM) rates, and ad placement tiers are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part, feature, ad loop structure, or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the platform.

SECTION 5 - SERVICES, DIGITAL AD PLACEMENTS, AND BILLING ORDER PROCESSING

Certain services, software tools, or premium digital ad zones may be available exclusively online through the website or user dashboard. These digital ad placements or SaaS subscriptions are provided based on availability and automated algorithmic scheduling cycles.

We reserve the right, but are not obligated, to limit the sales of our advertising services or SaaS access to any person, geographic region or jurisdiction, and we may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any services or ad impressions that we offer. All descriptions of advertising inventory or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any service or ad package at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any digital displays, ad reporting metrics, analytics data, or other material purchased or obtained by you will meet your specific expectations, or that any processing errors in the cloud management dashboard will be instantaneously corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any advertising order, campaign upload, or subscription renewal you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per agency account, or per campaign. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing address or agency profile. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our platform. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - OPTIONAL INTEGRATIONS & THIRD-PARTY PLATFORMS

We may provide you with access to third-party tools, programmatic advertising exchanges, demand-side platforms (DSPs), or external audience measurement APIs which we neither monitor nor have any control or input over.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or integrations. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

SECTION 8 - THIRD-PARTY LINKS AND ADVERTISED CONTENT

Certain content, ad assets, campaigns, and links available via our Service may include materials from third parties. Third-party links or embedded tags on this site or within advertisements may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials, corporate landing pages, websites, or for any other products or services of third parties.

SECTION 9 - USER AD ASSETS, SUBMISSIONS, CAMPAIGN MATERIALS, AND FEEDBACK

If, at our request, you send certain specific submissions (for example creative ad copy, video spots, vector assets) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or by uploading directly into our cloud staging platform (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments or ad assets that you forward to us. We are and shall be under no obligation to maintain any comments or assets in confidence, to pay compensation for any assets or comments, or to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content or ad assets that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violate any party’s intellectual property, local compliance standards, or these Terms of Service.

You agree that your ad assets and comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your materials will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website or cloud server infrastructure. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments or ad assets. You are solely responsible for any comments or ad assets you provide and their accuracy. We take no responsibility and assume no liability for any assets or comments posted or submitted by you or any third party.

SECTION 10 - PERSONAL INFORMATION & COMPLIANCE

Your submission of personal and corporate information through the store and account registration portal is governed by our Privacy Policy, which can be viewed at our website via our dedicated data protection links.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, ad asset spec criteria, programmatic pricing, impression estimations, promotions, offers, display network uptime statistics, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or refreshed.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site, its cloud infrastructure, or its digital out-of-home screen integrations:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - COMPLIANCE DISCLOSURES FOR SMS/MMS TEXT MESSAGING

13.1 Consent & Program Overview: By checking the SMS opt-in box, creating an advertising account, or voluntarily providing your mobile phone number to TransitAds either by telephone, in person or via our website, you expressly consent to receive transactional, operational, and promotional automated text messages (including SMS and MMS alerts) from TransitAds. These messages may include billing updates, cloud campaign approvals, network maintenance alerts, and system notifications.

13.2 Pricing & Rates: Message and data rates may apply for any messages sent to you from us and to us from you. TransitAds does not charge a separate fee for text messaging, but your mobile carrier’s standard messaging and internet data rates will apply under your mobile subscription plan.

13.3 Message Frequency: Message frequency may vary depending on your active campaign interactions, platform settings, security verification requirements, and system configuration alerts.

13.4 Opt-Out Instructions: You can cancel and unsubscribe from the SMS messaging service at any time. Text STOP to (800) 555-0199 to unsubscribe or simply reply STOP to any text message received from TransitAds. Upon receipt of your STOP command, our system will process the request and send you a single automated SMS message confirming that you have been successfully unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you explicitly opt back into the system.

13.5 Customer Support & Help Instructions: If you are experiencing issues with our text messaging system or require immediate operational assistance, reply HELP to receive help directly on your mobile device, or contact our customer support team via email at support@transitads.co.

13.6 Data Protection & Privacy Link: Mobile user data collected through the SMS opt-in workflow will be kept strictly confidential. Your phone number and consent records will not be shared, rented, or sold to third-party telemarketers or unauthorized entities for marketing purposes. For full details regarding our data collection and protection protocols, please review our comprehensive Privacy Policy at: https://www.transitads.co/privacy-policy.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service or cloud platform will be uninterrupted, timely, fully secure or error-free, or that the digital display network will experience absolute perpetual uptime.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

14.1 Force Majeure & Cloud Infrastructure Failures: Neither TransitAds nor its upstream cloud providers, server hosts, wireless network carriers, or physical display location hosts shall be held legally liable or financially accountable for any delay, transmission failure, broadcast interruption, or total failure of performance resulting directly or indirectly from a Force Majeure event. This includes, but is not limited to, the inability to stream, schedule, update, verify, or display digital out-of-home (DOOH) advertisements. Such events include, without limitation: acts of God, cloud hosting server outages, edge network node disruptions, regional internet service provider (ISP) blackouts, cyber-attacks, ransomware incidents, electrical grid gridlocks, municipal zoning emergency suspensions, hardware destruction by third parties, civil unrest, or any other cascading technical or natural event beyond our reasonable control.

14.2 Make-Good Remedy and Capped Liability: If TransitAds fails to publish, broadcast, schedule, or render an advertisement onto the digital network for any reason other than a Force Majeure event—including but not limited to internal software bugs, scheduling oversights, administrative errors, or system-side failures—the company’s sole and exclusive liability to the advertiser or agency shall be strictly limited to a refund of the total cost of the advertising fees actually paid by the client to TransitAds for the unexecuted, failed, or omitted portion of the specific media campaign. Alternatively, at the sole technical discretion of TransitAds, the remedy may instead consist of a “make-good” ad placement scheduling loop of equivalent digital impression value and demographic reach. In no event shall TransitAds, our directors, officers, employees, affiliates, agents, contractors, interns, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

SECTION 15 - INTELLECTUAL PROPERTY RIGHTS & CONTENT RELEASE OF LIABILITY

15.1 Ownership and Licensing Grant: By uploading, submitting, or transmitting any creative ad assets, videos, music, images, or campaign artwork (collectively, “User Content”) through our platform, you retain your underlying ownership rights. However, you hereby grant TransitAds a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to host, store, cache, reproduce, modify, adapt, distribute, publish, stream, and publicly display such User Content solely for the purpose of executing, broadcasting, and fulfilling your requested digital advertising campaigns across our cloud infrastructure and digital out-of-home (DOOH) display networks.

15.2 Representation of Rightful Ownership: You represent and warrant that you are the sole and rightful owner of all User Content, or that you have secured all necessary legal licenses, clearances, permissions, and signed release forms from all third-party rights holders (including clearances for background music, stock footage, performance rights, and trademarks). You certify that the display of your content on our network will not infringe upon or violate the copyright, trademark, privacy, publicity, or other proprietary rights of any third party.

15.3 Generalized Release of Liability: You hereby release, acquit, and forever discharge TransitAds, its officers, directors, employees, and display network hosts from any and all legal claims, demands, liabilities, or causes of action arising from the formatting, distribution, transmission, or broadcast of the uploaded content. This includes, without limitation, any claims for copyright or trademark infringement, unfair competition, right of publicity violations, defamation, or display network compliance penalties resulting from your campaign creative.

15.4 Take-Down and Suspension Rights: TransitAds reserves the absolute right, in its sole discretion and without prior notice, to refuse to publish, immediately take down, or delete any User Content from our servers and display networks if we receive a third-party claim of infringement, a Digital Millennium Copyright Act (DMCA) notice, or if we determine the content violates local advertising regulations or community standards.

SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless TransitAds and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party. This includes complaints regarding the legality, copyright, trademark rights, or community standard compliance of any digital ad assets uploaded by your account.

SECTION 17 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 18 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site or close your SaaS dashboard workspace.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 19 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the commercial laws of the State where TransitAds maintains its executive headquarters, without regard to conflict of law principles.

SECTION 21 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 22 - CONTACT INFORMATION

Questions about the Terms of Service, compliance specifications, billing inquiries, or ad placement loops should be sent to us at support@passentmedia.com.

Current as of September 9, 2026.